INVALID KEY
API error code: ERROR_KEY_DOES_NOT_EXIST
This notification indicates that the API key entered is incorrect or does not exist. Check if you entered it correctly and try again.
NO FUNDS
API error code: ERROR_ZERO_BALANCE
This notification highlights that you do not have enough funds to complete the task (i.e., the balance is zero). Top up your account to continue solving.
BIG IMAGE SIZE
API error code: ERROR_TOO_BIG_CAPTCHA_FILESIZE
This notification indicates that the CAPTCHA size is exceeded.
ZERO IMAGE SIZE
API error code: ERROR_ZERO_CAPTCHA_FILESIZE
This notification indicates that the CAPTCHA size you are uploading is less than 100 bytes.
CAPTCHA ID IS NOT FOUND
API error code: ERROR_NO_SUCH_CAPCHA_ID, WRONG_CAPTCHA_ID
The CAPTCHA was not found in the system (its ID could not be located). CAPTCHA status should be checked within the first 5 minutes after submission. Make sure to check within this timeframe.
CAPTCHA UNSOLVABLE
API error code: ERROR_CAPTCHA_UNSOLVABLE
This type of CAPTCHA is not supported by the service, or the image does not contain a readable answer, meaning it is noise. It might be damaged or incorrectly rendered.
CAPTCHA IS NOT READY
API error code: CAPTCHA_NOT_READY
The CAPTCHA has not yet been solved. Just wait a minute or two.
REQUEST IS NOT ALLOWED FROM YOUR IP
API error code: ERROR_IP_NOT_ALLOWED
This notification indicates that the request from this IP address has been rejected. Open your personal account
settings and add your IP to the allowlist.
IP BANNED
API error code: ERROR_IP_BANNED
You have exceeded the request limit with an incorrect API key. Check the key and try to create the task again.
INCORRECT METHOD
API error code: ERROR_NO_SUCH_METHOD
The CAPTCHA type (value of the "type" parameter) is incorrect. Check the correctness of the method used.
THE TOKEN IS EXPIRED
API error code: ERROR_TOKEN_EXPIRED
When recognizing the CAPTCHA, its provider noticed that the additional token had expired. Create a new task, get a new token, and retry the request.
NO FREE SERVERS
API error code: ERROR_NO_SLOT_AVAILABLE
All servers are busy. Try again later.
INVALID RECAPTCHA SITEKEY
API error code: ERROR_RECAPTCHA_INVALID_SITEKEY
An incorrect reCAPTCHA key was provided. Check the correctness of the sitekey.
RECAPTCHA TIMEOUT
API error code: ERROR_RECAPTCHA_TIMEOUT
This notification indicates that the execution time for solving the reCAPTCHA has exceeded the allowable time set on the server, and the task cannot be completed within the specified time frame. Try submitting the request again later.
YOUR IP IS BLOCKED
API error code: ERROR_IP_BLOCKED
Access from the specified IP address is prohibited due to a large number of errors. Check the frequency of your requests. Change your IP. Consider the limits when creating tasks.
FAILED TO CONNECT PROXY
API error code: ERROR_PROXY_CONNECT_REFUSED
The service cannot establish a connection through the specified proxy server. Check the correctness of proxy settings (IP, port, login, password) and its availability. Use another one.
THE PROXY IP IS BANNED
API error code: ERROR_PROXY_BANNED
The proxy has been banned on the target CAPTCHA service by its IP. Use another one.
ERROR_TASK_ABSENT
API error code: ERROR_TASK_ABSENT
The task object was not found, or an invalid JSON was sent. Make sure everything is correct. Check if the task execution time has expired.
Always refer to the documentation to use only the latest API parameters and methods.
Important! Encountered a different error and don’t know how to resolve it? Refer to the following guide to help you address the issue:
https://docs.capmonster.cloud/docs/api/api-errors/.